Figueira Beach Homes respects the privacy of users of this website and undertakes to process personal data in accordance with applicable data protection legislation, particularly the General Data Protection Regulation (GDPR).
1. Website operator
The entity responsible for operating the accommodation and managing this website is:
Matos e Guardiola, Lda. Corporate tax number: 510 642 977 Registered office: Rua Cândido dos Reis, n.º 89, 3080-155 Figueira da Foz, Portugal
For questions relating to privacy and data protection, you may contact us using the email address provided on this website.
2. Data collected directly on this website
The Figueira Beach Homes website does not include its own personal data collection forms or its own tools for statistical analysis of visits.
The website stores the user's language preference in their browser solely to retain the selected language between visits.
This preference can be deleted through the browser settings by clearing the data associated with this website.
Technical data strictly necessary for the operation, availability and security of the website may also be processed automatically, such as IP address, browser type, access date and time or similar information, depending on the technical services used to host the website.
3. Bookings
Figueira Beach Homes bookings are not processed directly through this website.
When selecting the booking option, users may be directed to the external Talkguest booking system, which provides booking management features and other accommodation-related services.
Personal data entered by users during the booking process is processed through the Talkguest platform and in accordance with its respective terms and privacy policies.
Depending on the services used, the following data may be processed:
- first and last name;
- contact details, including email and telephone number;
- booking and stay details;
- number of guests;
- requests or additional information provided by the guest;
- information required for check-in and compliance with legal obligations;
- data required for payment processing, where applicable.
Figueira Beach Homes will have access to the data necessary to manage the booking, provide accommodation services, communicate with guests, comply with legal, administrative, accounting and tax obligations, and ensure the stay runs smoothly.
4. Payments
Where payments are associated with a booking, they may be processed through payment systems or providers integrated into the Talkguest platform.
Figueira Beach Homes does not collect full bank card details directly on this website.
Data necessary for payment processing is handled by the respective payment service providers in accordance with their own privacy policies and security measures.
5. Communication with guests
Contact details provided as part of a booking may be used for communications relating to that booking or stay, including:
- booking confirmation or changes;
- check-in and check-out information;
- instructions for accessing the accommodation;
- necessary communications during the stay;
- requests or information relating to the accommodation.
Data will not be used for marketing campaigns without an appropriate legal basis or, where necessary, the data subject's consent.
6. Legal bases for processing data
Personal data may be processed where necessary for:
- fulfilling the booking and providing accommodation services;
- compliance with legal obligations;
- compliance with tax and accounting obligations;
- protecting the operator's legitimate interests, including security, fraud prevention and accommodation management;
- the data subject's consent, where required.
7. Data sharing
Personal data will only be shared where necessary to provide services or comply with legal obligations.
Where applicable, it may be disclosed to:
- Talkguest;
- payment service providers;
- booking platforms;
- technology suppliers necessary for the operation of the services;
- accountants or other professional service providers;
- public authorities, where legally required.
Data will not be sold to third parties.
8. Data retention
Personal data will be retained only for as long as necessary for the purposes for which it was collected and for the periods required by applicable legislation, particularly in relation to tax, accounting and accommodation.
After this period, data will be deleted or anonymised, unless a legal obligation justifies its retention.
9. Links to external websites and services
This website may contain links to booking platforms, partners or other external websites.
When accessing those services, users are subject to their respective privacy policies and terms and conditions.
Figueira Beach Homes does not control how those entities process data collected directly on their own websites or platforms.
10. Data subjects' rights
Under applicable legislation, data subjects may, where applicable, exercise the following rights:
- access to their personal data;
- rectification of inaccurate or incomplete data;
- erasure of data;
- restriction of processing;
- objection to processing;
- data portability;
- withdrawal of consent, where processing is based on consent.
To exercise these rights, you may contact Figueira Beach Homes using the email address provided on the website.
Data subjects also have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD).
11. Changes to the Privacy Policy
This Privacy Policy may be updated whenever there are changes to the services used, the operation of the website or applicable legal obligations.
We recommend checking this page periodically.